Terms and Conditions
Carson Hearing Care
Effective Date: October 26, 2026
1. SMS Messaging Program Description
Carson Hearing Care offers an SMS text messaging program to communicate with patients and individuals who have consented to receive text messages from our practice.
By opting in to receive SMS messages from Carson Hearing Care, you agree to receive text messages related to our hearing healthcare services. These messages may include:
- Appointment confirmations and reminders
- Appointment scheduling and follow-up communications
- Responses to patient inquiries
- Hearing care service updates
- Important information related to your appointments or requested services
Marketing or promotional messages will only be sent when you have separately provided the required consent to receive them.
2. Consent to Receive Text Messages
By providing your mobile phone number and explicitly opting in to receive SMS communications from Carson Hearing Care, you authorize us to send text messages to the number provided.
Consent to receive text messages is not a condition of purchasing any goods or services.
Providing your phone number alone does not automatically enroll you in our SMS messaging program.
You may withdraw your consent at any time by following the opt-out instructions below.
3. Message Frequency
Message frequency varies depending on your interactions with Carson Hearing Care, your appointments, and the services you request.
You will receive messages only as applicable to the SMS program for which you have provided consent.
4. Message and Data Rates
Message and data rates may apply to SMS messages sent to or received from Carson Hearing Care, depending on your mobile carrier and wireless service plan.
Carson Hearing Care is not responsible for any messaging or data charges imposed by your mobile carrier.
5. Opt-Out Instructions
You may opt out of receiving SMS messages from Carson Hearing Care at any time.
To unsubscribe, reply STOP to any text message you receive from us.
After sending STOP, you may receive a final confirmation message indicating that you have been unsubscribed. You will no longer receive messages from that SMS program unless you provide consent again.
6. Help and Customer Support
If you need assistance with our text messaging program, reply HELP to any SMS message you receive from Carson Hearing Care.
You may also contact our offices directly:
Fort Worth Office
5104 Camp Bowie Blvd.
Fort Worth, TX 76107
Phone: 817-813-1557
Colleyville Office
5708 Colleyville Boulevard, Suite B
Colleyville, TX 76034
Phone: 817-383-0807
Website: https://carsonhearing.com/
7. Privacy and Information Sharing
Carson Hearing Care respects your privacy and is committed to protecting your personal information.
We use the phone number and information you provide to communicate with you regarding the services and SMS programs for which you have given consent.
Mobile information, including phone numbers and SMS opt-in consent data, will not be shared with third parties or affiliates for their marketing or promotional purposes.
We may share information with service providers that assist in delivering our SMS communications, subject to appropriate confidentiality and data protection requirements.
For additional information about how we collect, use, and protect personal information, please review our Privacy Policy.
8. Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
SMS message delivery is subject to your mobile carrier’s network availability, coverage, and other factors outside the control of Carson Hearing Care.
9. Healthcare Communications
Text messaging may not be a secure method of communicating sensitive medical information.
Please do not send sensitive personal health information, medical records, or emergency medical requests through SMS unless specifically instructed to use an approved secure communication method.
Our SMS messaging program is not intended for emergencies. If you are experiencing a medical emergency, call 911.
10. Changes to These Terms
Carson Hearing Care reserves the right to modify these Text Messaging Terms & Conditions as necessary to reflect changes in our messaging practices, applicable laws, or regulatory requirements.
Updates will be published on this page with a revised effective date.
11. Contact Information
If you have questions regarding these Text Messaging Terms & Conditions or our SMS communications, please contact Carson Hearing Care.
Carson Hearing Care
Website: https://carsonhearing.com/
Fort Worth: 817-813-1557
Colleyville: 817-383-0807
By opting in to the Carson Hearing Care SMS messaging program, you acknowledge that you have read and understood these Text Messaging Terms & Conditions.